Start with responsibilities, then match access to those responsibilities. This is a planning guide rather than a list of permission definitions.

Common responsibilities

  • Event preparation: descriptions, performances and ticket options.
  • Order support: finding purchases and handling customer requests.
  • Door operations: checking tickets and resolving admission questions.
  • Finance: reviewing payments, fees and reports.

Review access after a production

When responsibilities change, review access as part of the handover. Keep named accounts associated with the people who use them.